Customer support
Talk to a team that knows construction and knows accounting. We support every Eque2 product by phone and through an online knowledge base.
Log a customer portal ticket
The fastest route if you already have an account. Track everything you have raised in one place.
Search the knowledge base
Support articles, hints and tips, and legislative guidance for every Eque2 solution.
Call or email your product team
Each product has its own line and inbox. Jump to the list.
support numbers
Answer it yourself in two minutes in our knowledgebase
The knowledge base holds support articles, hints and tips, and legislative guidance for every Eque2 solution. Most questions that reach the phone are already answered in there.
Services beyond day-to-day support
Chargeable services for when the need is bigger than a support call. Needs sign-off on how these are priced and whether that appears here.
Additional user training
For new starters, or a team that has learned the system by trial and error.
Report writing
Bespoke reports built to the format your board or funder actually asks for.
Project management and analysis
Consultancy for a change of process, a new module or a business that has grown.
Send us a message
For anything that is not urgent, or if you would rather not call. Existing customers with a live issue should use the portal, which gets it to the right team faster.
Maidenhead, Berkshire, SL6 8QZ